Shipping Policy

At Luvielle, we're committed to getting your order to you as quickly and safely as possible. Below you'll find all the details about our shipping process.

Where We Ship

We currently ship only to addresses within the United States. We do not offer international shipping outside the U.S. at this time.

Shipping Cost

We offer free shipping on all orders. There is no minimum order requirement — no matter your cart total, you won't be charged for shipping.

Order Processing & Delivery Time

• Processing time: Once your order is confirmed, it is prepared and handed over to the carrier.
• Delivery time: Once shipped, orders typically arrive within 5-10 business days.
• Total time (processing + delivery), from the date you place your order, generally ranges between 5-10 business days.
• Weekends and public holidays are not counted as business days.

During peak periods (promotions, holiday seasons, etc.), delivery times may be slightly longer than usual. We'll keep you informed if this happens.

Order Tracking

Once your order ships, you'll receive an email containing a tracking number. You can use this number to follow your order's status in real time.

Delivery Address

Please make sure your shipping details (street, city, state, zip code) are accurate and complete when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

Delays & Lost Packages

• If your order hasn't arrived within the estimated timeframe, please first check its status using your tracking number.
• If the issue persists, contact us at [enter your email address] and we'll reach out to the carrier on your behalf to investigate.

Returns & Exchanges

For questions about returns or exchanges, please see our [add link to Return Policy page].

Contact Us

If you have any questions about our shipping policy, feel free to reach out:

• Email: support@luvielle.store
• WhatsApp:+1 (806) 442-3572