Terms of Service

Terms of Service

Last Updated: July 5, 2026

Welcome to LUVIELLE. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

LUVIELLE reserves the right to modify product information, pricing, promotions, or discontinue products at any time without prior notice.

3. Orders

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, pricing errors, or other unusual circumstances are suspected.

Once an order has been placed, it cannot always be modified or canceled if it has already entered processing.

4. Payments

All payments must be made using one of the accepted payment methods displayed during checkout.

Payments are processed securely through trusted third-party payment providers. LUVIELLE does not store your complete payment card information.

5. Shipping

Delivery times provided on our website are estimates and are not guaranteed.

LUVIELLE is not responsible for shipping delays caused by customs inspections, weather conditions, carrier disruptions, or other events beyond our control.

6. Returns & Refunds

Returns, exchanges, and refunds are subject to our Returns & Exchanges Policy.

Products must meet our eligibility requirements before a refund or replacement can be approved.

7. Warranty

Eligible products are covered under our Limited Warranty as described in our Warranty Policy.

The warranty does not cover damage resulting from misuse, accidents, unauthorized modifications, or normal wear and tear.

8. Intellectual Property

All content on this website—including text, graphics, logos, product images, videos, icons, and designs—is the property of LUVIELLE or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, LUVIELLE shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@luvielle.store

Thank you for choosing LUVIELLE.