Contact Us
We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, the LUVIELLE Customer Support Team is happy to assist you.
Customer Support
Email: support@luvielle.store
Our support team aims to respond to all inquiries within 24–48 business hours.
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Closed on weekends and public holidays.
Before Contacting Us
To help us assist you as quickly as possible, please include:
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Your full name
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Your order number (if applicable)
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A detailed description of your inquiry
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Photos or videos (if reporting a product issue)
Frequently Asked Topics
Our team can help with:
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Order status and tracking
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Shipping and delivery
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Returns and exchanges
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Warranty claims
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Payment issues
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Product information
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General customer support
Business Inquiries
For partnership, media, or wholesale inquiries, please contact us at:
Email: support@luvielle.store
Thank you for choosing LUVIELLE. We appreciate your trust and look forward to assisting you.